Privacy Policy

Privacy Policy: Protecting Your Personal Information at Nicolina Jewellery

At Nicolina Jewellery, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website, www.nicolina.co.za (referred to as the "Site").

Collection of Personal Information: When you visit our Site, certain information about your device is automatically collected. This includes details about your web browser, IP address, time zone, and cookies installed on your device. As you browse our Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our Site, and your interactions with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels. Cookies are data files placed on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.

When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

Use of Personal Information: We utilize the Order Information we collect to fulfill orders placed through our Site. This includes processing payment information, arranging shipping, and providing invoices and order confirmations. Additionally, we use the Order Information to communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services, as per your preferences.

The Device Information we collect helps us screen for potential risk and fraud, improve and optimize our Site, generate analytics about customer browsing and interactions, and assess the success of our marketing and advertising campaigns.

Sharing of Personal Information: To assist us in using your Personal Information as described above, we share it with select third parties. For example, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information in their privacy policy. We also employ Google Analytics to understand how customers use our Site, and you can find information on how Google uses your Personal Information in their privacy policy. You can opt-out of Google Analytics using the provided link.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising: We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. You have the option to opt out of targeted advertising through the links provided for various platforms.

Your Rights and Data Retention: If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. For such requests or any questions about our privacy practices, please contact us using the provided contact information.

Data retention is maintained for Order Information, unless you request its deletion, in which case we will remove it from our records.

Changes to Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us: For more information about our privacy practices, to make a complaint, or if you have any questions, please contact us via email at info@nicolina.co.za. Your privacy is important to us, and we are here to assist you.